Feedback from our customers

Gatwick Group prides itself on recognising that any company’s greatest assets are its “Employees” and ”Customers”. With this at the forefront every effort is made to train and develop our employees so the company can continue to grow and provide the highest quality of service to each and every customer.

BPH Rail

Thank you and your guys for a successful shift, all was handled professionally and was implemented as discussed.

Please pass my thanks onto your opps for their helpfulness.

John Maxwell, Project Manager
John Maxwell, Project Manager

Biffa West Sussex Ltd

Really pleased with the professional attitude of the Gatwick group driver that we had yesterday moving containers around our site.

Safe with a positive attitude.

Barry Boyling, Logistics Supervisor
Barry Boyling, Logistics Supervisor

Zoom Systems

It was very good to work with you and your team on the Gatwick installs (one more to go) and I am hopeful that you will be able to assist us as well with the installs at Heathrow.

Stephen Woon, Director
Stephen Woon, Director

Am1 Projects Ltd

we would like to inform you of how impressed we were with jan at the weekend , the guy has got a great
‘’can do ‘’ attitude and he is a credit to your organisation and because of this we would definitely love to work
with your company again .

Paul Sears, Stock Manager
Paul Sears, Stock Manager

Galliford Try

Please accept the site thanks for a job well done.
The operatives were polite and helpful- a credit to your company.

Clifton Brown. Senior Site Manager
Clifton Brown. Senior Site Manager

Morgan Sindall Plc

Many thanks for the service yesterday unloading our delivery in building 471 at Heathrow.

May I pass on special praise for Aaron and Steve who, during a complex day, worked extremely hard, maintained standards of safety at all times and where a credit to Gatwick Group. I rarely pass on praise so please be sure to let them know.

Rob Rudling, Project Manager
Rob Rudling, Project Manager

General Demolition

Just a quick thank you for supplying the Hiab lorry at such short notice.
The service that Steve delivered I found to be very accommodating and professional. Steve was very easy to work with, and got on well with the guys on site, all of which make enables the task to be delivered quickly and smoothly.
I look forward to working with you again in the future.

Graham Beekmeyer
Graham Beekmeyer

CU Phosco Lighting Ltd

A note to say a big thankyou to the drivers last night, without their co-operation the job would have been very pear shaped.

David Heath, Contract Supervisor
David Heath, Contract Supervisor

Global Rail Construction Limited

Thank you to you and your team, the lift today was undertaken very professionally and went to plan.

Mark Parker, Civil’s Construction Manager
Mark Parker, Civil’s Construction Manager

Castle Drive Residents Association

Thank you so much for all your help and assistance in delivering the Jersey Barriers to Castle Drive this morning. You are all a credit to the local community. Once again, your kindest and support is greatly appreciated.

Andy Gallagher, Chair
Andy Gallagher, Chair

Heathrow Airport Ltd

I would like to thank Gatwick group, Neil, Jon and Alex for their hard work and persistence. some great team work shown and learning’s to take away.

James Pace
James Pace

Gatwick Airport Ltd

I just want to pass on my appreciation of the well-planned, well executed works which I viewed last week to dismount and remove the Carillion offices. Please pass on to the Carillion team, Roy Fenton and the Gatwick Group team my respect for their professional approach and smooth execution, ensuring a major series of lifts in the close proximity to the Terminal were conducted safely, and with as little disruption as possible to airport operations.

Malcolm K Bryce-Stafford, GAL Development EH&S Manager
Malcolm K Bryce-Stafford, GAL Development EH&S Manager

Morgan Sindall

Just wanted to say thank you for everyones efforts to get the AHU located in the plant room last night. It was a great relief to see them as intended.

Phil Perry, Construction Manager
Phil Perry, Construction Manager

RTS Contracts

I would like to say a big thank you to you and your team for pulling out the stops to help us with this delivery. In particular Carl, thank you for offering to escort the delivery in so this can proceed. Thanks for your continued support and efforts in assisting us with this project. I appreciate your patience and willingness to continue to offer support.

Tracey Johnson & Neil Bevan
Tracey Johnson & Neil Bevan

IGS Logistics

Everything was loaded by 9.10am. I was there and just want to say how impressed I am by your quality of kit and people.

Gavin Waymark
Gavin Waymark

Pure CF

Just a quick message to say a big thank you for going out of your way to enable our fitters to carry out their work at Gatwick Airport last night.

Trevor Greenwood
Trevor Greenwood

Horley Lions

The purpose of this email is to thank you for the support that your company has given me when organising the Horley Carnival Procession. The gentleman who drove the Traffic Management Vehicle proved to be a star, as certainly we needed the vehicle this year as the parade was that much bigger. Sadly I did not catch his name but could I ask you to convey to him my sincere thanks.

Peter Moxley
Peter Moxley

Lagan Construction Group Ltd

I would like to thank Paul for the effort he has put in to finding many items we have required during his time with us and he has been a very good ambassador for Lagan. I hope we can continue to do business together and will speak to you in the near future.

Paul Grundrill, Project Manager
Paul Grundrill, Project Manager

Consero London

I would just like to comment on your guys today. They had a fantastic attitude, were well co-ordinated, and completed the difficult lift with success, and no damage to the stone!! Thank you.

Damian Scott, Project Manager (Westerlands)
Damian Scott, Project Manager (Westerlands)

Area Square & Easy Jet

You and your team did an excellent job couldn't have wished for a better contractor on the night. Carl please pass my thanks on to the team...

Went over to the building this morning and found a plane inside..! You would not have known we had been there...

16th May 2015

Huw Thomas, Easy Jet Head of Property & Facilities & Chris Brown, Area Sq Contracts Manager
Huw Thomas, Easy Jet Head of Property & Facilities & Chris Brown, Area Sq Contracts Manager

Meia

We were very happy with the service we received from Gatwick Group. The team were very professional, helpful and on time. They completed our lift exactly as required and we wouldn’t hesitate to use them again.

15th April 2015

Kane Lochhead, Design Engineer
Kane Lochhead, Design Engineer

Aer Lingus

The guys who came to remove the safe made the whole process smooth and efficient. Very impressed.
Thankyou again!
Yet another efficient service.

The guys were so quick.

9th April 2015

Melanie Marten
Melanie Marten

Jackson Civil Engineering Group Limited

I would personally like to thank you for all your services over the last eight weeks on our scheme installing stationary vehicle detection radars along the M25 from Junction 5 to 6 clockwise and anti clockwise.
From our initial enquiry to the fulfilment of works you have provided a second to none pro active approach to selection of vehicles required and ensuring the project run smoothly with a full tracking and data service.
Your many operators that we had during this time were all very friendly and professional carrying out their duties even though it was all night time working.
We carried out our scheme incident and accident free and again that was achieved with the help from yourselves getting involved from planning to completion.
Many thanks again and we hope to do business again soon.

31st March 2015

Gary Wootton, General Foreman
Gary Wootton, General Foreman

Carnell Group

The operation on Wednesday night went exceptionally well. Jan carried out his duties in a professional manner at all times. The client was very happy with the way the whole night went

3rd April 2015

Chris Ellis, Contract Manager
Chris Ellis, Contract Manager

Gary Lupton

Just wanted to say many thanks for arranging for the hire last Friday. Your driver was excellent, very professional and helpful – please pass on our thanks to him.

The job nearly went to plan, but we got there in the end. I think there were some photos taken for your web site.

We will certainly know where to come if we ever need anything like that again.

30th March 2015

Gary Lupton
Gary Lupton

Premier Interlink (Waco UK Ltd)

I would just like to thank Gatwick Group for the way they carried out their works during the EL AL installation.

Your man Terry is a good guy and was not phased any, I would not hesitate to employ GG if further airport works were to come my way.

20th March 2015

Mike Parker, Project Manager
Mike Parker, Project Manager

Jackson Civil Engineering Group Limited

Many thanks for your services up to yet , it has been 5 star.

I will speak to you nearer the next time on the programme..

4th March 2015

Gary Wootton, General Foreman
Gary Wootton, General Foreman

American Airlines

Just a quick note to say thank you for all of your help today with the removal and installation of the replacement nose-cowl here at LHR, please pass along my thanks to your operator as I didn’t get his name.

10th February 2015

Bill Rand, Station Maintenance Manager - LHR
Bill Rand, Station Maintenance Manager - LHR

Harley Curtain Wall Limited

At first I was using another logistics company in the area to transport our 8m long twisted fiberglass fins, but it soon became apparent that Gatwick Group were much more capable at transporting and organising the logistics of these awkward pieces. My site manager was always very impressed with the expertise of the drivers and I was always confident that I could get a solution out of the Gatwick Groups logistics office. There was not one area we could not rely on Gatwick Group; from pick up to drop off in high winds and consequently the use of their huge storage facilities close to London.
I will be using Gatwick Group again.

9th February 2015

Sam Anketell-Jones
Sam Anketell-Jones

Morgan Sindall

I just want to take this opportunity to thank you and your team for a very professional and competent delivery of the planned works. The guys were outstanding and very helpful in getting the relocation completed. I will be very happy to work with you guys in the future.
Have a happy Christmas and a happy new year

6th January 2015

Hardeep Malhi
Hardeep Malhi

Heathrow Airport Ltd

If at any stage you need my help or advise please feel free to call me, I would like to say that you, your company and your staff are some of the most professional and conscientious people that I come across working at Heathrow, You have them all well trained.
It was good to meet up and have the chat a few months ago and I hope that we could meet up again when your next up at Heathrow and have a coffee, let me know when your about.

14th November 2014

Peter Hayashi, Airside Works Approver
Peter Hayashi, Airside Works Approver

Bsecure Training Solutions Ltd

May I take this opportunity to thank you and your team for yesterdays lift here at the Marsh House site, and in particular the efforts of both John and Paul. I have worked on plenty of these solar projects in the past and when it becomes wet and the ground conditions become difficult it is all too easy for outside agencies to find excuses not to carry out the lift. Although the task remained completely safe throughout, the conditions that both John and Paul worked in were horrendous to say the least. It was extremely refreshing to find a team with a ‘can do attitude’ and work with us to achieve a very important part of the project. The lads are a credit to the Gatwick Group and were very professional and knowledgable in their task.

I have already spoken to Natural Generation and the project manager and they are extremely pleased too, I am sure that the Gatwick group will be contacted again for any future lifts.

15th November 2014

Steve Mason, Site Manager – Marsh House
Steve Mason, Site Manager – Marsh House

Mace Group

Well done and thank you for all the hard work, planning and effort that has gone in to achieving this key milestone and very well executed lift tonight.
Ian, an extremely professional operation, please pass on our thanks to Terry and the team.

22nd September 2014

Roshan Ratnapala, MICE
Roshan Ratnapala, MICE

Vinci Construction UK Limited

The main reason for this email is to show my appreciation for the efforts of your team. Their performance last evening was exemplar.

There were some technical hitches with regard to the pre planning of the operation but due to the “can do” attitude of your team we were able to overcome these issues. They were professional in their approach and mucked in with all aspects of the tasks in order to allow us to continue.

I would be grateful if you could pass on to your relevant management team my sentiments I believe praise should be given where warranted and it most certainly is in this case. I have thanked the men personally and will also pass on this feedback to our day management team.

10th July 2014

Daniel Caston, Senior Construction Manager
Daniel Caston, Senior Construction Manager